Locations

Teraco Data Centre Locations

Teraco currently operates vendor neutral colocation data centres in Cape Town, Durban & Johannesburg, and has plans with to expand the Cape Town facility and build another in Gauteng. Contact us to book a tour or find out more about Teraco's data centre facilities, vendor neutral colocation services, interconnection hub and the NAPAfrica Internet eXchange Point (IXP).

Overview

Our Data Centre Environments

Teraco's data centre colocation facilities in South Africa are defined by:

Uncompromising Security

Guaranteed power

Advanced cooling and environmental conditioning

Global standard fire suppression

Holistic building management

Experienced and professional support teams

High levels of network connectivity

Convenient location

Choosing a Data Centre

Teraco offers unique flexibility and scale in its colocation data centre facilities in South Africa. Having over 200 major network providers colocated within Teraco, provides clients with the greatest interconnectivity on the continent. Choosing Teraco for your colocation partner in Cape Town, Durban or Johannesburg provides a secure, guaranteed 99.999% uptime environment for full cabinet colocation. Using Teraco’s resilient data centre facilities in Cape Town, Durban or Johannesburg will offer you more business freedom and peace of mind.

Contact us to book a tour or find out more about our data centre facilities and colocation services in South Africa.

Teraco Data Centre Services
Key Differentiator

Vendor Neutral Connectivity

Connect to any carrier, any service provider and any other client within Teraco’s data centres. Link your network and operations to an open market of potential business partners via high capacity, resilient interconnects.

Key Differentiator

Monitoring

A sophisticated, unified building monitoring system ensures that every environmental and security-related aspect are monitored and logged continuously, from equipment access to temperature fluctuations and changes in humidity. All alarms and early warning messages are sent to the central control room, management and the technicians on duty.

Key Differentiator

Guaranteed Power

All cabinets are supplied with 2 independent power circuits from a resilient dual bank of UPSs and maintenance can be performed at any time on any of the UPSs without service disruption. Multiple power generators ensure that an interruption of the municipal power supply, even combined with component failure, will not affect servers.

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Our Data Centre services boast power rail technology which allows customers to remotely manage power down to socket level within their cabinet and provides detailed measurement and proactive notification of power usage. Advanced Power Factor Correction technology minimises power loss, which reduces operating costs and the environmental impact of the Data Centre.

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Data Centre Features

Environment

  • Multiple cooling zones with independent CRAC units
  • Temperature controlled and maintained within SLA parameters
  • Relative humidity maintained within SLA parameters
  • Hot aisle containment
  • Data centre positive pressure is maintained to ensure a dust-free environment
  • Independent humidity and temperature monitoring in all plenums

Security

  • Comprehensive perimeter and building security
  • Pre-authorisation required for data centre access according to Teraco’s Access Policy
  • A visitor’s identity is visually confirmed with additional biometric confirmation through fingerprint imaging
  • Service areas are physically separated from data centre areas
  • Continuous video surveillance of all zones and cabinets
  • Comprehensive audit logs are maintained on all site access
  • Additional bespoke access policies can be implemented for private cage clients

Physical Infrastructure

  • Cabinets comprise of either 43 or 47U racks
  • An additional 200mm of depth is added per cabinet, making each cabinet 1200mm deep, allowing space for wiring, air flow and access
  • All cabinets have unique locks, ensuring that only approved personnel are able to gain access
  • Perforated front and back doors, allows for air flow

Connectivity

  • Over 200 major network operators present in the Carrier Hotel
  • There are interconnect cabinets and structured cabling rooms within each data centre facility
  • Any point within the data centre can be connected to any other via multiple routes
  • Cabling for single and multimode fibre, Cat 6 UTP or GPO copper, can be arranged
  • Cabling vendors are certified
  • All cabling is managed by structured cabling policies and is implemented by Teraco technicians to guarantee availability

Fire Protection

  • Teraco Data Centres have pro-active fire monitoring systems and incorporates best practice fire protection and prevention procedures
  • There is multi-zone monitoring within all plenums and the energy centres
  • Diesel generators and tanks are physically separate
  • All monitoring and fire protection equipment is fed via an independant power source

Monitoring

  • Alarms and early warning messages alert management and technicians on duty
  • All areas have 24×7 intelligent monitoring and video surveillance with integrated motion sensors
  • A unified building monitoring system logs all security and environment data

Power

  • CT1 municipal power feed provides 3MVA to the site
  • DB1 municipal power feed provides 2MVA to the site
  • JB1 / JB2 municipal power feed provides 20MVA to the site
  • Resilient diesel backup generators are fuelled to provide a minimum of 5 days of power boosted by guaranteed diesel delivery should the municipal supply fail
  • Power is cascaded to multiple resilient distribution boards that enable the servicing of multiple zones
  • Fully online UPSs ensure frequency, voltage and surge stability
  • Power Distribution Unit technology is able to manage the power down to socket level within cabinets, in addition to remote management capabilities reducing the need to physically enter the site
  • Power is supplied in 1.1KVA increments
  • Higher power configurations are available
  • Detailed measurement and proactive notification of power usage are effected via ClientZone, Teraco’s secure online client portal

Absolute Focus on Infrastructure, Service and Choice

  • Teraco’s core business is the provisioning of data centre facilities
  • Colocation facilities are available in managed client areas or a private cage for the client’s sole use
  • The client can choose any server hardware or networking equipment
  • Clients have unrestricted choice of cloud platforms, content, network operators or ISP’s
  • Routine daily, weekly and monthly maintenance is performed, without interruption to data centre services
  • Remote technician services are available 24/7 (Remote Hands)
  • An open market of interconnectivity is offered via network access points and NAPAfrica Internet eXchange Point (IXP)
  • Remote power management is available
Location

JB1 Campus (East & West)

Isando, Johannesburg

Opened in January 2010, JB1 East, the Johannesburg colocation data centre facility was originally set over 1250sqm. Subsequent growth in the market and demand for carrier neutral colocation resulted in further expansion phases that increased the data centre floor space in JB1 East to over 3850sqm and the building of a second facility, JB1 West, which houses over 5000sqm of data centre floor space. A total of 20MVA of power is supplied to the site.

Address: 5 Brewery Street, Isando, Johannesburg, Gauteng

Telephone: +27 (0) 11 573 2800 or 0860 837 226

Fax: +27 86 680 7227

GPS Co-ordinates: -26.138000,28.198020

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Location

JB2

Bredell, Johannesburg

Completed in November 2017, with a technical deployment space of over 6000m² and a municipal power supply of 24MVA, the new facility is the largest commercial data centre ever built in Africa. Teraco designed the facility by incorporating different elements of tiering solutions and industry best practices to ensure “concurrent maintainability”, with added enhancements to cover different levels of fault tolerance. JB2 – Bredell is the fourth carrier, cloud and vendor neutral data centre facility built by Teraco.

Address: No. 1 Riverfields Boulevard, Bredell, Johannesburg

Telephone: +27 (0) 11 573 2800 or 0860 837 226

Fax: +27 86 680 7227

GPS Co-ordinates: -26.074142,28.2784593

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Location

CT1

Rondebosch, Cape Town

Opened in January 2009, CT1, an 1800sqm data centre with 3MVA, was the first Teraco vendor neutral colocation facility. Located in Rondebosch, CT1 provides data centre colocation and Carrier Hotel services in Cape Town. Clients are guaranteed a 99.999% uptime environment.

Address:Great Westerford Building, Rondebosch, Cape Town

Telephone: +27 (0) 11 573 2800 or 0860 837 226

Fax: +27 86 680 7227

GPS Co-ordinates: -33.971200,18.464900

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Location

DB1

Riverhorse Valley, Durban

DB1, is a 1000sqm data centre facility in Durban catering to South Africa’s colocation, interconnection, peering and data centre infrastructure requirements.

Address: Riverhorse Valley, Durban

Telephone: +27 (0) 11 573 2800 or 0860 837 226

Fax: +27 86 680 7227

GPS Co-ordinates: -29.779300,30.992610

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