Client Service Directory
Interconnected services from Teraco clients
Do you have a question?
Let us contact you! Click here
Since the mid 2000’s ICT organisations have been discussing the importance and the determinant role of infrastructure sharing in the developm...
NAPAfrica an open and free peering exchange within Teraco’s colocation facilities, is now connected with the Amsterdam Internet Exchange (AMS-IX). ...
Global cloud experts believe the industry is entering an era of massive cloud enabled data centres run by third-party organisations – includi...
…the true value of a vendor neutral data centre The vendor neutral data centre focuses its efforts on the management and maintenance o...
For purposes of these terms and conditions, "Teraco" shall mean Teraco Data Environments (Pty) Ltd, and all of its subsidiaries.
2. Information Collected
When you use the website, and at other times, Teraco may require you to provide it with personally identifiable information or you may elect to provide Teraco with personally identifiable information. The personally identifiable information you provide may include your name, company, job title, address and e-mail address and facts about yourself, your business, profession and product preferences. In addition, Teraco's web servers may automatically collect website usage information from you when you visit the website. Website usage information informs Teraco about how visitors and subscribers use and navigate the websites, including the number and frequency of users to each web page, their IP address, and the length of their stays.
3. Use of Information Collected
3.1 The personal information collected on the website will be used to operate the website and to provide the services or carry out the transactions you have requested. In support of these uses, Teraco may combine the personally identifiable information you have provided to it on the website with other information about you thatis available to it, including website usage information and information from other sources. Teraco may use this information to enable it to process, validate and verify requests for products and services and for the purposes for which you specifically provided the information; to improve your experience on the website; to improve and develop new products, features and services; to alert you to new products and services and special offers; to provide marketing with aggregate information about the user base and usage patterns; to allow Teraco to personalise the advertising users see based on their personal characteristics or preferences, and for other purposes.
3.2 Personal information collected from you may be stored and processed in South Africa, or any other country in which Teraco operates or maintains facilities and may be transferred to third party suppliers to Teraco, in order to help Teraco to improve the content of the website, provide you with the products or services requested, to consider and respond to any application for employment made, and to help service providers to perform services on its behalf. By using the website, you consent to any such transfer of information outside of your country.
3.3 Teraco may disclose any information about you to law enforcement agencies, government officials or other authorities, as Teraco, in its sole discretion, believes necessary or appropriate in the circumstances.
If you use the website to make application for employment with Teraco, you acknowledge that:
Like most websites, Teraco automatically collects information and data through the use of "cookies". A "Cookie" is a small text file that is placed on your hard disk by a web page server which enables a website to recognise repeat users, facilitate the user's on going access to and use of the website and allows a website to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. A cookie will not provide Teraco with personal information, therefore, if you have not supplied Teraco with any personal information, you can still browse the website anonymously. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, however you can modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of this or other websites which you visit.
The personally identifiable information we collect about you is stored in limited access servers. Teraco maintains safeguards to protect the security, integrity, and privacy of these servers and your personally identifiable information.
6. IP Address
If you are connected to the internet you will have an IP Address. This may take the form of a figure, such as 333.333.22.1. The address will be automatically collected and logged as part of the connection of your computer to Teraco's web server and may be used to determine the total number of visits to each part of the website. If there is a security breach the relevant IP Address will be identified by the Internet Service Provider and the user may be contacted.
7. Links to Other Web Sites
8. Policy Modifications
9. Comments and Questions
10. Terms and conditions